
Privacy policy
Svitanok undertakes to ensure that the collection and processing of personal data on its website is carried out in accordance with the fundamental rights of individuals.
Consequently, Svitanok applies a processing policy in accordance with Law No. 78-17 of 6 January 1978 on information technology, files and civil liberties and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
In accordance with Articles 13 and 14 of the General Data Protection Regulation (hereinafter ‘GDPR’), we provide you with the necessary information below to explain how we collect, use and process the personal data that you provide to us directly or that we obtain from your company during our business relationship.
Consequently, Svitanok applies a processing policy in accordance with Law No. 78-17 of 6 January 1978 on information technology, files and civil liberties and the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
In accordance with Articles 13 and 14 of the General Data Protection Regulation (hereinafter ‘GDPR’), we provide you with the necessary information below to explain how we collect, use and process the personal data that you provide to us directly or that we obtain from your company during our business relationship.

Definition of personal data
Personal data is information relating to an identified or identifiable natural person. This includes all information concerning your identity, such as your name, email address or postal address. However, information that cannot be linked to your identity (such as statistical data, e.g. the number of users online) is not considered personal data.
You may use our website without disclosing your identity or providing any personal data. In this case, we only collect general information related to your visit to our website.
When collecting personal data, only mandatory data must be provided. The collection of other data is also possible, but this is voluntary information. In each case, we will indicate whether the data is mandatory or voluntary. We will provide specific details in the relevant section of this privacy policy.
When using our website, no automated decision-making processes are carried out based on your personal data.
You may use our website without disclosing your identity or providing any personal data. In this case, we only collect general information related to your visit to our website.
When collecting personal data, only mandatory data must be provided. The collection of other data is also possible, but this is voluntary information. In each case, we will indicate whether the data is mandatory or voluntary. We will provide specific details in the relevant section of this privacy policy.
When using our website, no automated decision-making processes are carried out based on your personal data.

Processing of personal data
Your information is stored by us on specially protected servers within the European Union. These are secured by technical and organisational measures against loss, destruction, access, modification and dissemination of your data by unauthorised persons.
Access to your data is only possible for a few authorised individuals. These individuals are responsible for technical, commercial, or editorial support for the servers. Despite regular checks, total protection against all dangers is not possible. Your personal data is encrypted when transmitted over the Internet. We use SSL (Secure Socket Layer) encryption for data transmission.
Access to your data is only possible for a few authorised individuals. These individuals are responsible for technical, commercial, or editorial support for the servers. Despite regular checks, total protection against all dangers is not possible. Your personal data is encrypted when transmitted over the Internet. We use SSL (Secure Socket Layer) encryption for data transmission.

Legal bases for data processing
Insofar as we obtain your consent for the processing of your personal data, Article 6(1)(a) of the GDPR is the legal basis for data processing. Insofar as your personal data is processed because it is necessary for the performance of a contractual or quasi-contractual relationship with you, Article 6(1)(b) of the GDPR is the legal basis for data processing. Insofar as we process your personal data in order to fulfil a legal obligation, Article 6(1)(c) of the GDPR is the legal basis for data processing. c) of the GDPR is the legal basis for data processing. Article 6(1)(f) of the GDPR is also the legal basis for data processing if the processing of your personal data is necessary to safeguard the legitimate interests of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of your personal data. In this privacy policy, we always indicate the legal basis on which the processing of your personal data is based.

How long your data is stored
Your data is only kept for as long as is necessary to establish and maintain the commercial relationship by email and then to continue it subsequently as part of our commercial exchanges with you. This collection is carried out in accordance with current regulations. We do not collect data that is inappropriate in relation to the reciprocal commercial relationship.

Your rights regarding your data
In accordance with applicable regulations, you have the right to access your personal data and, where applicable, the right to rectify, object to, and erase your data, under the conditions set out in the applicable regulations.
You have the right to retrieve your personal data in a structured, commonly used and machine-readable format, in order to transmit it to another data controller, if applicable.
You may also, subject to the conditions of applicable regulations, request a restriction on the processing of your personal data.
If the right to object is exercised, Svitanok will cease processing personal data, except where there are legitimate and compelling grounds for processing, or to establish, exercise or defend its legal rights, in accordance with applicable regulations.
Where the processing of your personal data is based on your consent, you may withdraw your consent at any time by sending us a message at alorsondanseua@hotmail.com
You have the right to retrieve your personal data in a structured, commonly used and machine-readable format, in order to transmit it to another data controller, if applicable.
You may also, subject to the conditions of applicable regulations, request a restriction on the processing of your personal data.
If the right to object is exercised, Svitanok will cease processing personal data, except where there are legitimate and compelling grounds for processing, or to establish, exercise or defend its legal rights, in accordance with applicable regulations.
Where the processing of your personal data is based on your consent, you may withdraw your consent at any time by sending us a message at alorsondanseua@hotmail.com

Use of personal data on our website
Whenever you access our online services, we collect the following information about your computer, regardless of whether you are registered or not: your computer's IP address, your browser request and the time of that request. In addition, the status and amount of data transferred are recorded as part of this request.
We also collect information about the product and version of the browser used and the computer's operating system. We keep track of the website from which you accessed our website. Your computer's IP address is stored only for the time you use the online offer and is then deleted or anonymised by shortening it. Other data is stored for a limited period of time. We use this data to ensure the functioning of our site, in particular to detect and eliminate errors, determine its use and make adjustments or improvements. For these purposes, our legitimate interest is also the processing of data in accordance with Article 6(1)(f) of the GDPR, the legal basis for this processing.
We also collect information about the product and version of the browser used and the computer's operating system. We keep track of the website from which you accessed our website. Your computer's IP address is stored only for the time you use the online offer and is then deleted or anonymised by shortening it. Other data is stored for a limited period of time. We use this data to ensure the functioning of our site, in particular to detect and eliminate errors, determine its use and make adjustments or improvements. For these purposes, our legitimate interest is also the processing of data in accordance with Article 6(1)(f) of the GDPR, the legal basis for this processing.

Use of cookies
On Svitanok – as on many other websites – we use cookies. Cookies are small text files that are stored on your computer and record certain specific settings and data exchanged with our website via your browser. A cookie usually contains the name of the domain from which the cookie file was sent, as well as information about the age of the cookie and an alphanumeric identifier.
Cookies enable us to recognise the computer and make the presets immediately available. Cookies help us to improve our website. Our legitimate interest here is also the processing of data in accordance with Article 6(1)(f) of the GDPR.
We use cookies for the following purposes: – Technical session cookies: These are automatically deleted at the end of the browser session. Sometimes cookies with a longer storage period may be used so that your settings and preferences can also be taken into account during a subsequent visit to our website. – Analysis and statistics cookies (e.g. Google Analytics): these record coded data that can be used to compile statistics for website monitoring purposes. – Marketing cookies: these are used by our marketing partners for technical statistics, advertisements or adverts (e.g. Google, LinkedIn, etc.). These partner companies may place their own cookies on your device, over which we have no control or visibility.
Most browsers are configured to accept cookies automatically. However, you can disable cookie storage or configure your browser to notify you when cookies are sent. It is also possible to manually delete cookies that have already been stored via your browser settings. Please note that the use of our website may be limited or impossible if you refuse to store cookies or delete necessary cookies.
Cookies enable us to recognise the computer and make the presets immediately available. Cookies help us to improve our website. Our legitimate interest here is also the processing of data in accordance with Article 6(1)(f) of the GDPR.
We use cookies for the following purposes: – Technical session cookies: These are automatically deleted at the end of the browser session. Sometimes cookies with a longer storage period may be used so that your settings and preferences can also be taken into account during a subsequent visit to our website. – Analysis and statistics cookies (e.g. Google Analytics): these record coded data that can be used to compile statistics for website monitoring purposes. – Marketing cookies: these are used by our marketing partners for technical statistics, advertisements or adverts (e.g. Google, LinkedIn, etc.). These partner companies may place their own cookies on your device, over which we have no control or visibility.
Most browsers are configured to accept cookies automatically. However, you can disable cookie storage or configure your browser to notify you when cookies are sent. It is also possible to manually delete cookies that have already been stored via your browser settings. Please note that the use of our website may be limited or impossible if you refuse to store cookies or delete necessary cookies.

Google Analytics
We use Google Analytics for statistical analysis purposes. Google Analytics is a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94034, USA (‘Google’). Google Analytics uses ‘cookies’, which are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics cannot be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from acquiring the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: tools.google.com or support.google.com (general information about Google Analytics and data protection).

Communication between us
You can contact us in various ways, including via the contact form available on our website.

Contact form
If you wish to use the contact form on our website, we collect the personal data you provide in the contact form, including your name and email address. We also store your IP address and the date and time of your request. We process the data transmitted via the contact form exclusively for the purpose of responding to your request or concern. You are free to decide what information you submit to us via the contact form. The legal basis for the processing of your data is your consent in accordance with Article 6(1)(a) of the GDPR. Once we have processed the case, the data is initially stored in case of any questions. The deletion of the data can be requested at any time, otherwise it takes place after the final resolution of the case, with legal storage obligations remaining unaffected.

Links to other websites
Our website may contain links to other websites. These links are generally indicated as such. We have no influence over how websites linked to ours comply with applicable data protection regulations. We therefore recommend that you also familiarise yourself with the privacy policies of other websites.

Amendments to personal data protection management
We reserve the right to amend this privacy policy at any time with future effect. Changes are usually the result of technical adjustments to our website or changes in legal requirements regarding data protection. We recommend that you check this privacy policy regularly for any changes.
Act No. 2018-493 of 20 June 2018 on the protection of personal data ‘Personal Data Protection Act’
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ‘GDPR’
Last updated on 12/02/2026
Act No. 2018-493 of 20 June 2018 on the protection of personal data ‘Personal Data Protection Act’
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ‘GDPR’
Last updated on 12/02/2026
